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Your whole studio,
in one LINE chat

A management system for Pilates and fitness studios. Members book classes, pay and check in from a LINE chat, while staff and instructors see everything in the same system. You can customize every part to fit your brand and the way you work.

Try the SimulatorSee what a single booking does

No extra app to download

Open it from the menu in the studio's LINE chat, and sign in with the LINE account you already have.

Book on a phone, and the back office sees it instantly

The booking goes on the calendar, the instructor gets a notification, a confirmation goes out on LINE and the log records it, all within seconds.

Try it yourself in the Simulator

What the system does for a single booking

Scroll down to see each step. The screen on the right is the real member app, and you can tap any button.

  1. 01

    Pick a time slot that's really open

    Members see the time, instructor, room and spots left for each time slot. The system blocks overlapping bookings, caps them at 2 sessions a day and opens booking 7 days ahead.

  2. 02

    Confirm, and everyone knows at once

    The system deducts 1 session, puts the class on the back-office calendar and notifies the instructor right away. Nobody has to write it down or call anyone.

  3. 03

    A reminder before class

    Morning classes get a reminder at 20:00 the night before. Afternoon and evening classes get one at 08:00 on the day. The message arrives in the LINE chat members already use.

  4. 04

    Scan a QR code to check in at the front desk

    The front desk scans the QR code on the member's phone. If a member hasn't arrived 30 minutes after class starts, the system records a no-show and counts the session under your rules automatically.

  5. 05

    End the class with a review

    After class, members get a summary of their remaining sessions with a button to rate the instructor. All ratings come together in the back office.

Three screens, one set of data

Members, staff and instructors work from the same data, so the numbers match on every screen, with nothing passed along by hand.

Members

Book classes, buy packages, check in and get notifications, all through LINE.

See the member app

Back office

Booking calendar, members, packages, finance, documents and reports for the front desk, accounting and marketing teams.

See the back office

Instructors

Teaching schedule, a list of regular clients, and an instant alert when someone books or cancels.

See the instructor view

The app carries your studio's brand

Members see the studio's name and colors on every screen and in every LINE message, while Svana works behind the scenes. Try a sample studio, or enter your own color.

Sample studios

The color you pick applies to every device on this site, and it's only the first thing you can customize.

Customize everything
to fit your business

Svana doesn't make every studio work the same way. From your brand colors to how you look after customers, you can set every part to match the way your business works.

  • Brand and colors

    Logo, colors, cover image, LINE chat name and the studio's domain. Members only see your brand.

  • Customers and members

    The details collected at sign-up, member statuses, health forms and the agreements customers sign.

  • Packages and pricing

    Number of sessions, package validity, trial packages, discount codes and referral codes.

  • Booking rules

    How many hours ahead members can cancel, how many days ahead they can book, sessions per day and how long a waitlist offer stays open.

  • Messages and notifications

    Send times, wording and the LINE chat menu, in the studio's own voice.

  • Classes, locations and rooms

    Class types, rooms, capacity, instructors and each location's schedule.

  • Payments and documents

    Payment methods, receipt headers, tax invoices and account codes for reports.

  • Team and permissions

    Each team member's role, and the back-office menus each role can see.

See questions about customization

On your domain,
with Cloud ready to go

The member app and back office open on the studio's own domain. There's no server to rent or maintain. The system runs on a Cloud we provide, with HTTPS and hourly backups. Try typing your domain.

https://

Works with a main domain or a subdomain, such as booking.yourstudio.com

  1. Point the domain to Cloud
  2. Issue an HTTPS certificate automatically
  3. Install the member app and back office
  4. Connect the studio's LINE Official Account
See how Cloud works
Not online yet

The system is yours,
and so is the data

Studio owners can access every part, export every row of data and build on the system as the business grows, without being locked in to us.

Studio owner account

Administrator access

0 / 24 menus

  • Dashboard
  • Booking calendar
  • Class schedule
  • Class types
  • Locations and rooms
  • Members
  • Packages
  • Member packages
  • Payments
  • Discount codes
  • Instructors
  • Instructor clients
  • Check-ins
  • Waitlist
  • Reviews
  • Health forms
  • PT agreements
  • Member messages
  • Notification history
  • Reports
  • Account codes
  • Staff
  • Activity log
  • Settings
See questions about domains, Cloud and data

Busywork your team no longer has to do

When someone cancels, the spot goes to the next in line on its own

Members can join the waitlist for a full class. When a spot opens, the system sends an offer to the first person in line on LINE. If they don't confirm within 30 minutes, the spot goes to the next person.

7

Days before a package expires

The system reminds members ahead of time, and again when 3 sessions are left.

Members can freeze a package themselves

If they travel abroad or get injured, members can freeze it in the app. The expiry date shifts automatically to match.

14

Days without a class

After that, the system sends the member a message inviting them back to book a class.

Send news to the right group

Schedule LINE broadcasts by member status, such as expiring soon or away for a while.

Pay, and the sessions arrive instantly

Members buy packages in the app and can use a discount code or referral code. Once the bank confirms the payment, the system adds the sessions, issues a receipt and sends it to LINE automatically.

  • Credit / debit card
  • PromptPay
  • TrueMoney
  • ShopeePay
  • LINE Pay
See payments and documents

Member data stays behind a locked door

Everyone who enters the back office has to verify who they are and sees only the parts they look after. Every change is logged with who made it and when.

2 steps
Sign in to the back office with a password, then confirm with a code sent by email.
5 roles
Admin, front desk, instructor, accounting and marketing each see only their own menus.
Every hour
Automatic database backups, kept for 7 days.
See security details

From THB 39,000,
paid once

The first year of Cloud is included, then THB 12,000 a year. The system belongs to the studio, with no charge per member or per booking.

  • Essential

    THB39,000

    A single-location studio that wants members to book and pay through LINE

  • Complete

    THB59,000

    Studios with several instructors or locations, or that issue tax documents

  • Custom

    Quoted by scope

    Built on either plan, for businesses that need something of their own

Prices exclude 7% VAT.

Compare all plans
WE Pilates

Already in use at WE Pilates

Svana grew out of the system this studio uses to run its business, from member bookings to accounting documents.

  • Class booking, waitlists and check-in through LINE
  • Online package purchases and payments, with receipts and tax invoices
  • A back office for the front desk, accounting and marketing
  • Teaching schedules and notifications for instructors
Read the WE Pilates use case

Try being the member, instructor and admin

The Simulator puts three devices in one scene. Book on the phone and watch the back office and the instructor's phone update instantly.

Open the Simulator